Telling a patient that their credit application was denied...
Telling a patient that their credit application was denied can be one of the more uncomfortable aspects of making financial arrangements. If not handled correctly, the patient feels embarrassed and...
Staffing issues… While they have always been prevalent in...
Staffing issues… While they have always been prevalent in dentistry, they have only intensified in the post-coronavirus environment! And what we’re seeing? Well, you have a ton of dentists that...
Is your practice extra busy after reopening from the...
Is your practice extra busy after reopening from the COVID-19 shutdown? That’s great! BUT…and I hate to be the bearer of “bad tidings,” this busyness now could give you a...
Last updated on March 15th, 2023 at 01:59 pmThere’s...
Last updated on March 15th, 2023 at 01:59 pmThere’s often a division between the front office and the back office. And while this isn’t an issue in every dental office,...
Last updated on July 2nd, 2020 at 02:58 pmWe...
Last updated on July 2nd, 2020 at 02:58 pmWe all know new patient referrals tend to be the best patients. They are not only “sold” on you prior to coming...
Last updated on September 23rd, 2024 at 10:07 pmQ:...
Last updated on September 23rd, 2024 at 10:07 pmQ: What can I do to get better control of my overhead right now? Losing two months of production has put a...